Terms & Conditions

Please read carefully. This is a template and must be reviewed by a qualified lawyer in your jurisdiction before you launch or rely on it. Health disclaimer: BioVitaGym provides general nutrition and lifestyle coaching for informational purposes only. It is not medical advice, diagnosis, or treatment, and it is not a substitute for the advice of a qualified doctor or dietitian. Always consult a healthcare professional before starting any nutrition, exercise, or weight-management programme, especially if you are pregnant, breastfeeding, have a medical condition, or take medication.

1. Definitions

In these Terms & Conditions ("Terms"): "BioVitaGym", "we", "us" or "our" means [COMPANY LEGAL NAME], a company registered in [COUNTRY/JURISDICTION] under company number [COMPANY REGISTRATION NUMBER], with its registered office at [REGISTERED ADDRESS] and VAT number [VAT NUMBER]. "Service" means the BioVitaGym website, apps, personalised nutrition plans, coaching content, and related features. "You" or "Member" means the person who registers for or uses the Service. "Subscription" means a paid plan you sign up for. "Content" means text, plans, recipes, guidance, media, and materials made available through the Service.

2. Eligibility

You must be at least 18 years old and able to enter into a legally binding contract to use the Service. By registering, you confirm that you meet this requirement and that the information you provide is accurate and complete. The Service is intended for personal, non-commercial use only.

3. Your account & security

To use the Service you must create an account using a valid email address and password. You are responsible for keeping your login details confidential and for all activity under your account. Please notify us at hello@biovitagym.com immediately if you suspect any unauthorised use. You must keep your account details up to date so we can provide the Service and contact you where necessary.

4. The service we provide

BioVitaGym offers subscription-based nutrition coaching and personalised meal plans. Based on information you provide, we generate nutrition guidance and plans tailored to your stated goals. The Service is provided for general wellbeing and educational purposes and delivers digital content and coaching, not physical goods. We may add, change, or remove features over time to improve the Service.

5. Plans & subscriptions

We currently offer two subscription plans:

• Jumpstart — €58 per month, or €580 per year.
• Transform — €99 per month, or €990 per year.

All prices are shown in euros (EUR) and, where applicable, include VAT. The features included in each plan are described on our pricing page. You may upgrade, downgrade, or switch between monthly and annual billing; changes take effect at your next billing date unless we state otherwise.

6. 7-day free trial

New Members may be eligible for a 7-day free trial. Unless you cancel before the trial ends, your chosen Subscription will start automatically and your payment method will be charged the applicable fee. The free trial is limited to one per person or household, and we may withdraw or modify trial offers at any time. To avoid being charged, cancel at any point before the trial period ends.

7. Billing, auto-renewal & payment

Payments are processed securely by our payment provider, Stripe. We do not store or handle your full card number; card details are collected and processed by Stripe under its own terms and security standards. By subscribing, you authorise us (via Stripe) to charge your payment method the applicable recurring fee.

Subscriptions renew automatically at the end of each billing period (monthly or annually) at the then-current price, until you cancel. If a payment fails, we may retry the charge and may suspend or downgrade your access until payment succeeds. It is your responsibility to keep a valid payment method on file.

8. Cancellation

You can cancel anytime from your account settings or by contacting hello@biovitagym.com. Cancellation stops the next renewal. Unless a refund is required by law (see Section 10), cancellation takes effect at the end of your current paid period and you will retain access until then. We do not provide partial refunds for unused portions of a billing period except where required by applicable law.

9. Price changes

We may change our prices or the contents of a plan. If a change affects your active Subscription, we will give you reasonable advance notice by email before it takes effect at your next renewal. If you do not agree to a new price, you may cancel before it applies. Continuing to use the Service after a change takes effect means you accept the new price.

10. Right of withdrawal & cooling-off

If you are a consumer in the EU/EEA, you generally have the right to withdraw from a distance contract within 14 days without giving a reason. Because the Service supplies digital content and services, the following applies:

• By starting your free trial or accessing the Service during the 14-day period, you expressly request that we begin providing the Service immediately, and you acknowledge that once the Service has been fully performed you lose your right of withdrawal.
• If you withdraw after the Service has begun but before it is fully performed, we may charge you a proportionate amount for what has been provided up to that point.

To exercise your right of withdrawal, contact us at hello@biovitagym.com with a clear statement before the 14-day period ends. Your statutory rights as a consumer are not affected by these Terms.

11. Acceptable use

You agree not to misuse the Service. In particular, you must not: share, resell, or sublicense your account or the Content; copy, scrape, or redistribute our plans or materials; attempt to gain unauthorised access to our systems; upload unlawful, harmful, or infringing material; or use the Service in any way that breaches applicable law or these Terms.

12. Intellectual property

All Content, branding, software, and materials in the Service are owned by or licensed to BioVitaGym and are protected by intellectual property laws. We grant you a limited, personal, non-transferable, revocable licence to access and use the Content for your own personal use while your Subscription is active. All rights not expressly granted are reserved.

13. Third-party services

The Service relies on third parties such as Stripe (payments), hosting, and email providers. Your use of those services may be governed by their own terms and privacy policies. We are not responsible for third-party services outside our control, though we choose our providers with reasonable care.

14. Health disclaimer & no medical advice

BioVitaGym provides general nutrition and lifestyle information and coaching only. It is not medical advice and does not replace consultation with a qualified doctor, dietitian, or other healthcare professional. We do not diagnose, treat, or cure any condition. You should consult a healthcare professional before making dietary changes, particularly if you are under 18, pregnant or breastfeeding, have or suspect a medical condition or eating disorder, or take medication. You use the guidance at your own risk and are responsible for decisions about your own health. If you experience any adverse symptoms, stop and seek medical help.

15. Disclaimers & "as is"

The Service is provided on an "as is" and "as available" basis. We do not guarantee any specific results, weight change, or health outcome, as results depend on many personal factors. To the extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement, and we do not warrant that the Service will be uninterrupted or error-free. This does not exclude any warranty or right that cannot be excluded under applicable consumer law.

16. Limitation of liability

Nothing in these Terms limits liability that cannot be limited by law, including for death or personal injury caused by our negligence or for fraud. Subject to that, to the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential losses, loss of profits, data, or goodwill. Our total liability arising out of or relating to the Service is limited to the amount you paid us in the 12 months before the event giving rise to the claim. Your statutory rights as a consumer remain unaffected.

17. Indemnity

To the extent permitted by law, you agree to indemnify and hold BioVitaGym harmless from claims, losses, and reasonable costs arising from your breach of these Terms, your misuse of the Service, or your violation of any law or third-party right.

18. Suspension & termination

We may suspend or terminate your access if you breach these Terms, if required by law, or to protect the Service or other users. You may stop using the Service and cancel at any time. On termination, your licence to use the Content ends, though provisions that by their nature should survive (such as intellectual property, disclaimers, and liability) will continue to apply.

19. Changes to these terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or through the Service and update the "Last updated" date above. Continuing to use the Service after changes take effect means you accept the updated Terms.

20. Governing law & jurisdiction

These Terms are governed by the laws of [COUNTRY/JURISDICTION], and the courts of [COUNTRY/JURISDICTION] have jurisdiction, without affecting any mandatory consumer protection rights you enjoy in your country of residence in the EU/EEA. EU consumers may also use the European Commission's Online Dispute Resolution platform.

21. How to contact us

Questions about these Terms? Email us at hello@biovitagym.com or write to [COMPANY LEGAL NAME], [REGISTERED ADDRESS].